Help navigating the NDIS and aged care, so you get the support you're entitled to.
24/7 support in your own home, so you can live the way you choose.
Respite and short stays when you or your carer need a break.
Getting out and about, building skills and connections in your community.
Practical help to stay safe, comfortable and independent at home.
Reliable help with the home and garden so you can live comfortably.
The NDIS and aged care systems are complicated, and it's easy to feel stuck in the paperwork. Our support coordinators sit alongside you, help you understand your funding, and connect you with the right supports so your plan actually works for you — not the other way around.
Level 2 and 3 coordination that helps you understand your plan, connect supports and keep everything moving.
Higher-intensity coordination for complex situations, multiple providers and crisis prevention.
Help navigating Support at Home, home care packages and residential aged care.
Support coordination is the practical help you need to get the most out of your plan. We work through what's funded, what your goals are, and who the right providers are, then help you put it all together and keep it running.
We know the NDIS and aged care systems from the inside. That means we can explain things in plain English, chase up the right people, and spot gaps before they become problems.
Where you have an allied health team — occupational support workers, speech pathologists, physiosupport workers — we coordinate alongside them, so your support work and your support pull in the same direction.
Most importantly, we work with you — not at you. You stay in control of every decision. We bring the knowledge and the follow-through so you don't have to carry it alone.
If your plan feels confusing or under-used, we'll help you understand it and put it to work. We work alongside you and your family, never over the top of you.
When you're supporting someone else, coordination takes a weight off. We handle the chasing and the paperwork so you can focus on the person.
Navigating Support at Home and aged care can be overwhelming. We help you understand your options and coordinate the help you need to stay at home.
In your home, by phone or by video
Meetings at a time and place that suits you
Alongside your family, carer or other providers where helpful
Support coordination is funded through your NDIS plan (under Support Coordination or Specialist Support Coordination) and, for older Australians, through aged care funding.
Plan-managed, self-managed and agency-managed. Capacity Building, Improved Daily Living and Core supports.
support work under Support at Home, home care packages and aged care home placements. In-home and on-site visits.
Veteran support work under valid DVA referrals. Bulk-billed where eligible.
Pay privately for support or assessments without a referral. Clear, upfront fee schedule.
Plan management handles the money side of your plan — paying invoices and tracking your budget. Support coordination helps you work out what supports you need and connect with providers. Many people use both.
Support coordination is funded separately in your plan. If you don't have it and you think you need it, we can help you make the case at your next plan review.
Yes. Helping you find the right fit and move between providers is a core part of what we do. You always stay in control of the decision.
Getting out and about, building skills and connections in your community.
24/7 support in your own home, so you can live the way you choose.
Practical help to stay safe, comfortable and independent at home.
From parents, NDIS participants, aged care families and the support coordinators who trust us with their people. Shared with permission; full names withheld on request.
"Our 14yo finally felt heard. Her counsellor was the first who actually got her, and now we have language we use as a family."
"The FCA report was the first time someone wrote about my life and it actually felt like me. My new plan reflects what I actually need."
"Reports land on time, every time. Recommendations are practical and NDIS aligned. I send participants here when I want it done right."
"The OT came to the nursing home and sat with us through the swallow plan. We didn't have to chase, explain, or repeat ourselves once."
"Play support at age 3 felt like a long shot. Six months in, we finally feel like we know our son better. The support worker partnered with us the whole way."
"Kristie's assessment finally gave me language for what I'd been experiencing. The report was clear and the recommendations were practical."
Whether you're a parent looking for support, an adult navigating NDIS, an aged-care family, or a support coordinator with a referral, we'll meet you where you are.
