Help navigating the NDIS and aged care, so you get the support you're entitled to.
24/7 support in your own home, so you can live the way you choose.
Respite and short stays when you or your carer need a break.
Getting out and about, building skills and connections in your community.
Practical help to stay safe, comfortable and independent at home.
Reliable help with the home and garden so you can live comfortably.
We're growing a national, connected team of support workers and operations people who want to do the real work: in homes, schools, residences and locations, not just behind a desk. Senior oversight on every case, NDIS-fluent admin behind you, and a support culture that treats families as part of the team.
"If you've spent time wishing support work worked differently, you'll fit in here. We hire for support skill, then for the kind of warmth families remember."
Grove Support Services supports children, adolescents, adults and older Australians across NDIS, Aged Care Support at Home, DVA and private pathways. We're growing carefully, keeping the support culture senior, neuro-affirming and trauma-informed as we scale. Here's what shapes how we work.
We don't silo into paediatrics or adults. You'll see kids, teens, adults and older Australians across the week, with the variety and support depth that brings. Specialise where you want to, generalise where it serves the client.
Care includes the people around the client: parents, partners, support workers, educators, aged care staff. That's a support stance, not a slogan. It also means your reports and recommendations actually land.
Support coordination, supported living, community access, aged care and home & garden maintenance all sit in the same team. Case-conferencing is built into the week. You'll learn from people outside your discipline without having to chase them.
We approach autism, ADHD and neurodivergence as identity, not pathology. We treat behaviour as a form of communication, not a problem to manage. Locationians who'd cringe at a reward chart or a 'social skills' programme will feel at home here.
Senior support worker oversight on every case. Structured supervision, support risk processes, peer review and documented file standards. The support safety net is real, especially for early-career staff.
Our admin, bookings and policy team genuinely understand NDIS, Support at Home, DVA and plan management. You shouldn't be spending your week chasing service agreements. We make sure you don't.
Roles marked 'open' are actively recruiting. 'Expressions of interest' means we're building a pipeline. We'll talk early, get to know you, and reach out when the right caseload comes through. If your discipline isn't listed, send us your CV anyway. We're growing across most services and locations.
In-location, mobile or telehealth, or a mix that suits the client and you. Most of our support workers blend at least two delivery modes. We design the week around support fit, not arbitrary site rosters.
Whether you're a new graduate or a 20-year support worker, you'll have a senior to talk to. Complex cases get case-conferenced. Risk and safeguarding processes are documented. No one carries a hard case alone.
Supervision is scheduled, not squeezed in. We support AHPRA-aligned supervision for provisional psychologists, supervision hours for early-career OTs and speechies, and a CPD allowance that recognises real training, not just compliance modules.
Weekly opportunities to bring a case to OT, support coordination, speech, support coordination and community access peers. You'll learn faster, write better reports, and make better referrals out when something isn't your scope.
Service agreements, plan-manager chasing, invoicing and reschedules are handled by people who genuinely understand the NDIS, Aged Care Support at Home and DVA. You shouldn't lose three hours a week to admin you didn't train for.
We don't run a high-throughput model. Caseloads are designed so you can write the report, prepare for the session, and ring the parent back. Reasonable face-to-face expectations, with non-billable support time protected.
Our support workers run program-based sessions under your delegation. That keeps support consistent between your sessions and stretches NDIS budgets for your clients without diluting your senior oversight.
We're building a national connected practice over the next few years. Senior roles, supervisor roles, regional leadership and program development opportunities will keep opening up. If you want to grow with us, we want to talk.
We try to be respectful with people's time. Our process is usually four to five touchpoints, scheduled around your existing role. We won't ghost you and we won't drag it out.
A 20-30 minute call with our Operations Coordinator or Director. We talk about your work, what you're after, and whether the role fits. No formal interview structure, no surprise scenarios.
We confirm qualifications, Working with Children Check, NDIS Worker Screening and references. We move fast on this once you give us the go-ahead.
Sit down (in person or via video) with two or three support workers you'd be working alongside, including a senior support worker in your discipline. We talk about support approach, a real case or two, and how you'd fit into the team.
Depending on the role, you'll either shadow a session or two, or work through a current case with one of our senior support workers. This is also where you get to ask the harder questions about caseloads, oversight and culture.
Written offer, agreed start date, and a structured onboarding plan. You'll meet your supervisor, set up systems access, walk through file standards and start with a paced caseload. First six weeks include weekly check-ins with your supervisor and the operations team.
Yes. We have AHPRA-approved supervisors in the team and we structure supervision around the internship or registrar program requirements, not as a tick-the-box exercise. Provisional psychologists carry a paced caseload and have weekly supervision plus monthly group supervision.
Yes to all three. We have support workers working part-time across most services, and we deliver via location, mobile and telehealth. If you're in a city we service through mobile or telehealth (including Perth, Adelaide, Darwin and Sydney) we'll work out the model with you. We're particularly keen to grow our support worker footprint in WA, SA and NT.
It depends on the role and discipline, but most of our support workers see a mix of NDIS, aged care, DVA and private clients across the lifespan. You can lean towards an age group or population if that's where your strengths are. We protect non-billable time for report writing, case-conferencing and supervision. We don't run a pure billable-hour model.
New grads get a paced caseload, weekly individual supervision with a senior in your discipline, fortnightly connected case-conferencing, and a structured first-six-months development plan. You won't be handed a complex NDIS support plan in your first month and left to figure it out.
For any regulated role we confirm your qualifications and any applicable professional body membership before you start. We'll tell you exactly what's needed for the role you're applying for.
We have a CPD budget per support worker each year that covers approved training, supervision over and above the included hours, and one conference or major workshop. We also run internal training across the team. Recent topics include trauma-informed assessment, AAC for non-speaking clients and NDIS report writing.
Probably. If you're after a pure billable-hour model with maximum throughput, we're not it. If you want to work in deep isolation without case-conferencing, peer review or admin support, we're not it. And if reward charts, behavioural compliance and 'social skills training' are core to how you work, our neuro-affirming culture will feel like a poor fit. We'd rather say that up front than waste your time.
Yes. We're growing across support coordination, supported living, community access, aged care and home & garden maintenance and support operations. If your discipline or location isn't listed today, send your CV and a short note about what you're looking for. We keep an active pipeline and we'd rather hear from you early than miss the right person.
Send a short note and your CV. Tell us where you're based, the kind of work you're looking for, and the role (or roles) that caught your eye. We read every message.
